AI Voice Assistant for call center & sales department optimization
RealTalk
RealTalk
Application
Hotline & Screening interviews
• Robot online 24/7
• Up to 80% problems solved without operators
• First line operators unloaded
• Order confirmations, routine in- and outgoing calls
• Screening interviews
• Up to 80% problems solved without operators
• First line operators unloaded
• Order confirmations, routine in- and outgoing calls
• Screening interviews
Application
Hotline & screening interviews
• Robot online 24/7
• Up to 80% problems solved without operators
• First line operators unloaded
• Oder confirmation, routine in- and out-going calls
• Screening interviews
• Up to 80% problems solved without operators
• First line operators unloaded
• Oder confirmation, routine in- and out-going calls
• Screening interviews
Application
Service quality control
& Notifications about new promotions
• Automating the data processing of service quality
• High level of customer reach
• The same information for all of your clients
• High level of customer reach
• The same information for all of your clients
Application
Service quality control
& Notifications about new promotions
• Automating the data processing of service quality
• High level of customer reach
• The same information for all of your clients
• High level of customer reach
• The same information for all of your clients
Automate your call center and sales department
Order confirmation, appointment reminders, typical hotline request resolutions –robot will help your customers 24/7
80% problems solved without operators
All calls are recoded, transcripted and saved on a server. They are available any time in your personal account
Analyze records in your personal account
coming soon...
The bot understands natural speech (NLU) through machine learning models and neural networks and constantly evolves
The robot learns and evolves
RealTalk can be integrated with your CRM, accounting and warehousing systems
Integration opportunities for your systems
Voice look alike to the human
According to the case results, <1% of clients understood that they've been talking to the robot. The hold time of the call averaged 33 seconds
Your benefit
call center expenses
level convertion on
level of experienced operator
level of experienced operator
Ready!
Tell us about your goals, we will do the rest
Easy to start
Subject area analysis & Script writing
Professional voiceover and bot training
Launch of the bot
Results analysis & Conversion increase
Implementation
• fast system start
• regular functional updates
• tarification depends on the amount of connected points
• regular functional updates
• tarification depends on the amount of connected points
SaaS
• platform customization
• fixed price for system introduction
• fixed price for system introduction
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